There are a few reasons why this might be happening.
1. Did you leave your computer for longer than 5 minutes at any point during the voter registration/ballot request process before clicking the "Download Form for Printing" button? If so, the system timed out. This is for security purposes; because you are entering confidential information, we delete it and close the session automatically if you leave it sitting for longer than 5 minutes. Unfortunately, this is a necessary inconvenience.
If this is the case, you will have to start your voter registration/ballot request process again, and continue to the end without leaving your session for longer than 5 minutes. Go to the page to begin the process again.
2. Did nothing happen when you hit the "Download Form for Printing"? It's possible the form was downloaded and stored on your computer, and you just need to locate it. We recommend that you check your downloads folder and do a file search for a document that would have your state's abbreviation in the first 2 letters of the file name.
Example for a voter whose voting jurisdiction state is New Jersey:
NJ-Voter-Registration_Absentee-Ballot-Request(FPCA)-2016.pdf – notice the “NJ” at the beginning of the file name.
3. If you still can't get through to the final screen and successfully download your form, and especially if you receive an error message,